Frequently asked questions
We believe a per-hour pricing model creates a conflict of interest between the client and the MSP. With this type of pricing, the MSP is getting paid extra for every problem that arises. They have no incentive to be proactive and prevent problems from occurring in the first place. By charging one flat fee, without limits to the amount of support you can receive, Clever Bear is showing we have every incentive to make your IT infrastructure run as smoothly as possible making your workday, and ours, more productive.
We believe a per-hour pricing model creates a conflict of interest between the client and the MSP. With this type of pricing, the MSP is getting paid extra for every problem that arises. They have no incentive to be proactive and prevent problems from occurring in the first place. By charging one flat fee, without limits to the amount of support you can receive, Clever Bear is showing we have every incentive to make your IT infrastructure run as smoothly as possible making your workday, and ours, more productive
One of the first questions we get asked when meeting with a prospective client is how much managed IT services cost. The cost of managed IT services can vary greatly depending on the complexity of your IT environment, your business demands, how many technology users you have, additional projects you may need to execute, and the list goes on.
Very smoothly, actually! Having conducted regular client onboarding for many years, Clever Bear has developed (and has continually improved) an onboarding plan which comprehensively addresses all the various areas of IT infrastructure coming into Clever Bear’s management and control. This includes quarterbacking all the communication with your prior provider to gather information and transfer information to Clever Bear. We also conduct a series of baseline assessments to give us an indication of immediate improvements we can make to the IT environment.
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